These Terms cover how the SES Chain of Custody platform may be used. Your organization’s signed agreement with SES still governs the services themselves.
Agreement to these terms
These Terms of Use govern your use of the SES Chain of Custody platform (the “Platform”) operated by Senlac Environmental Solutions (“Senlac,” “SES,” “we”). By signing in or otherwise using the Platform, you agree to these Terms and acknowledge our Privacy Notice. If you use the Platform for an organization, you confirm you are authorized to do so on its behalf.
Your service agreement controls. If your organization has a signed service agreement, master services agreement, or purchase order with SES, that agreement governs the services and wins over these Terms if the two conflict.
Your legal rights stay with you. Nothing in these Terms, the account agreement, or any other agreement with SES waives or limits rights you have under privacy laws (including the California Consumer Privacy Act) or any other law that cannot be waived by contract.
SES employees and contractors: these Terms cover use of the Platform only. They do not change your wages, benefits, employment status, or any employment or contractor agreement. SES workforce policies also apply.
Electronic agreement and records
Before using your account, you will be asked to review these Terms and the Privacy Notice and click “I agree.” That click is your electronic signature and has the same effect as signing on paper. You also agree to receive notices from SES electronically.
SES keeps a secure, unalterable record of each acceptance: who accepted, the date and time, the version and exact text shown, and the network address and browser used. You can ask for a copy at any time.
Who may use the Platform
The Platform is for approved SES clients, SES personnel and contractors, and visitors using SES kiosks. Access is granted by SES and may be limited, suspended, or ended at any time, for example when a client relationship or engagement ends, or to protect security. You must be at least 18 years old.
Your account and security
Keep your password, two-factor codes, recovery codes, PIN, and badge private. Do not share accounts.
You are responsible for activity under your account until you report a problem to us.
Tell us right away at [email protected] if you suspect unauthorized access.
Activity in the Platform is logged to maintain a reliable chain-of-custody and security record.
Acceptable use
You agree not to:
access records, accounts, or areas you are not authorized to see, or try to get around security controls;
enter information you know is false, or alter custody records except through the Platform’s permitted correction process;
upload malware or content you do not have the right to share;
scrape, overload, reverse engineer, or interfere with the Platform; or
use the Platform for anything unlawful.
Records, reports, and certificates
Status updates, reports, dashboards, and other information in the Platform are provided to give visibility into your work with SES. They reflect information recorded by SES personnel and systems at the time and may be updated or corrected as work progresses.
Final certificates of destruction or recycling, signed manifests, and other documents SES issues for completed work are the official records for that work. Platform figures shown before closeout (such as estimated weights or counts) are not final until the work order is closed out.
Information you provide
You keep ownership of information and files you upload. You give SES permission to store, process, and display them as needed to provide services, keep required records, and operate the Platform. You confirm you have the right to provide them. Please do not upload anyone’s sensitive personal information (such as Social Security, bank, or health information) unless SES has asked for it for a specific purpose.
SES property
The Platform, its software, design, and content (other than your information) belong to SES or its licensors. You may use them only to work with SES as described in these Terms.
Disclaimers
We work to keep the Platform accurate, secure, and available, but except as stated in a signed agreement with SES, the Platform is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent the law allows. The Platform may be unavailable at times for maintenance or reasons outside our control.
Limitation of liability
To the fullest extent the law allows, and except as stated in a signed agreement with SES, SES will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the Platform. Nothing in these Terms limits liability that cannot be limited by law.
Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute about these Terms will be brought in the state or federal courts located in Texas, unless a signed agreement with SES says otherwise.
Changes
We may update these Terms. We will post the new effective date at the top and, for material changes, tell signed-in users in the Platform or by email. Continuing to use the Platform after a change takes effect means you accept the updated Terms.